Although the web hosting service provided by the different companies is almost the same, every provider has got a personalized platform with its own tweaks and different ways to do certain procedures. That is why, a big knowledge base will be pretty useful both for persons with no practical experience and for technically accomplished individuals who will sooner or later discover how given procedures are done, but will waste precious time in the process. The purpose of such a knowledge base is to make the hosting service quick and easy to use, sparing users both time and efforts. The end result is more gratified customers, as they can effortlessly find the info they’re searching for, and significantly less work for the help desk support staff members, because typically the majority of the questions and issues that clients have got are already described in the knowledge base. In case the articles themselves are professionally written and cover more things, you’ll be able to find out more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Hosting

If you get a shared hosting package from us, you will obtain access to our in-depth online help documentation where you will see info on just about everything connected to our hosting plans. The topics range from how to set up an email account on your cellular phone, to how to do different things using an .htaccess config file. The articles are written in a simple-to-grasp fashion and offer detailed guidelines on how to complete a certain operation inside your Hepsia hosting Control Panel. You can also find info that is not directly associated with Hepsia, for instance one that concerns web-based applications on your computer. The full archive of articles will be located in the Help section of the Control Panel, but those that are applicable to a certain Control Panel section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you’ll be able to discover de facto everything connected with your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting plans include comprehensive online help documentation where you will see info on all the functions that our custom-created Hepsia hosting Control Panel comes with, as well as solutions to different questions and problems that you could run into. All installation manuals feature comprehensive explanations, so you won’t have to worry about missing something in case you are intending to export a database, for instance. The troubleshooting articles encompass a number of different likely causes of given problems and the solution for each and every one of them, so if you are not able to send emails even though you have the right settings, for example, you can quickly discover what the reason might be and repair the issue with several clicks of the mouse in your mail client. As Hepsia has quite a few features, you will be able to find related articles in each of its sections. In case you would rather browse all help articles, you can use the Help menu, which is located in the top right-hand side of the Control Panel.