The definition of “hosting” does not describe only one service, but a set of services which offer a variety of functions to a domain. Having a site and emails, for example, are two separate services despite the fact that in the general case they come together, so a lot of people think of them as one single service. In reality, every domain name has a several DNS records called A and MX, which show the server that handles each specific service - the first one is a numeric IP address, which defines where the site for the domain address is loaded from, while the latter is an alphanumeric string, which shows the server that handles the emails for the domain. For instance, an A record would be 123.123.123.123 and an MX record can be mx1.domain.com. Every time you open a site or send an e-mail, the global DNS servers are contacted to check the name servers that a Internet domain has and the traffic/message is first forwarded to that company. If you have custom records on their end, the Internet browser request or the email will be forwarded to the correct server. The idea behind working with separate records is that the two services use different web protocols and you may have your site hosted by one service provider and the emails by another.

Custom MX and A Records in Shared Hosting

If you have a shared hosting plan through our company, you'll be able to view, set up and modify any A or MX record for your domains. Assuming that a specific domain has our Name Servers, you will be able to change specific records by using our Hepsia hosting CP and have your site or emails pointed to another company if you'd like to use only one of our services. Our state-of-the-art tool is going to allow you to have a domain hosted here and a subdomain below it to be hosted somewhere else by modifying only its A record - this will not affect the main domain name in any way. If you want to use the email services of a different service provider and they want you to create more than 2 MX records, you can easily do it with simply a couple of mouse clicks within the DNS Records section of your CP. Also you can set different latency for each MX record i.e. which one is going to have priority.

Custom MX and A Records in Semi-dedicated Servers

If you acquire a semi-dedicated server plan through us, you'll be able to view and edit the A and MX records for every one of the domain addresses or subdomains which you host inside the account. The Hepsia CP, which you'll get to manage the account, offers an advanced, though easy-to-use tool in which all hosts will be listed in alphabetical order and you will be able to modify their records with no more than several clicks. If you have to set up a new record, it's going to be just as easy - select the domain/subdomain, type in the IP address or mail server record and you're going to be all set. Additionally, you will be able to set different priority for the MX records you create in case you choose to use a third-party email provider and they ask you to create additional records besides the 2 standard ones. If you encounter any problems, we've got a comprehensive Help section with videos where you can see first-hand how to setup or modify any record.