A 99.9% Server Uptime
We’ve built our shared hosting system using stable hardware and significantly tweaked software. Our admins have installed a tweaked version of SELinux on each of our machines in order to guarantee the highest level of protection and dependability. We’ve installed several anti–DoS units in addition to very powerful firewall programs to make sure our internal network is invincible and safe.
All our shared hosting plans packages come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also set up our very own internal network in all our datacenters. Everything is based on first–class hardware elements manufactured by Juniper. What’s more, on every single router, we have put a firewall with an intricate set of rules to successfully filter all questionable requests.
This way, in all our datacenter facilities – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe and in our data center in Australia, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting services in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not content with our hosting services, or if you find them inadequate, or if you decide that you must use a VPS hosting plans rather than a cloud hosting account – we will give you a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain complete control over your domain names even if you terminate your web hosting account with us.
24/7 Technical Support
We have mindfully chosen each member of our 24x7 support department to make sure that we can offer you the very best support service you can possibly get. Each of our techs has lots of years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. What’s more, they are available to you 24–7 – you will be able to get in touch with them at any moment and they will respond ASAP.
Their average response time is under twenty minutes, whereas with other web hosting providers you have to wait for days. And we also offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be replied to within 1 hour.