Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help Center included in your Web Hosting Control Panel. It features a comprehensive repository with regularly asked questions and in–depth help articles prepared by our trained customer support team.

  • Top quality support service
  • Educational Videos

  • We have prepared a selection of step–by–step video tutorials that detailedly show how you can take care of a common issue connected with your shared hosting plans account. You’ll find the instructional videos in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 help desk service with a 60–minute ticket response time guarantee. A group of trained customer service technicians will be online for you to answer all the questions that you might possibly have. During off–peak hours, a reply will be given in even less than 20 minutes.