1 hour ticket response
We are committed to providing a rapid and adequate response to every customer support ticket posted by a client. Our professional help desk support team representatives will examine your request and will think of the most effective option. We offer a 1–hour response time guarantee for all tech support tickets. Actually, the average response time has proved to be twenty minutes.
A Premium Help Desk Service
We’ve got a team of web hosting support engineers who are prepared to respond to all your requests whenever you require help. The majority of our client care team representatives have lots of years of experience in the shared hosting plans realm, so you can constantly depend on quick and exhaustive answers to your questions.
An Easy–to–Browse Help Center
In the Web Hosting Control Panel you will find an easy–to–browse Help section where you can find quick suggestions on how you can use our hosting services. You can see the answers to your questions in the F.A.Q. repository, find more info in the web hosting account management articles or check out our step–by–step video tutorials.