Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Reply Warranty

  • Each ticket that you send to the client assist Dept will be replied to in about one hour. All standard queries will be addressed instantly. Nevertheless, if the support question you have submitted needs help from a proficient admin technician, we will send the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Professional Technical Help Service

  • Our technical help crew will be working for you day and night to to respond to all help inquiry tickets that you send to us. We offer tech help for the software programs that are pre–configured on your machine. These include our custom built Web Hosting Control Panel, the chosen OS plus the server administration panel (with regards to the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Web Hosting Control Panel that is provided free of cost with your VPS provides you with an included articles base. There’s a variety of in–depth how–to articles and reviews and an array of step–by–step video courses that illustrate all the common web site managing duties. You can obtain them by hitting the Help or Video buttons in the upper right corner of each Control Panel section.