Q: Why do I have to transfer my site? What does website migration involve?

A: If your current hosting provider can no longer measure up to the requirements of your web site, or when you undergo constant downtime, or if you are made to wait for hours for the customer support team to respond back to you, it might be a smart idea to change your hosting provider, i.e. to transfer all the files for your web sites together with your databases from your present provider to your new provider. At Blue Bus Web Host, we are aware that this can be hard and time–consuming. That is the reason why we will perform all that for you for free!Our qualified technical team will migrate your site content from your current provider to us. Our techs have got broad experience with web site migration and can handle anything – from a typical WordPress blog or Joomla web site, to a very complex, custom–made application.

Q: Why do I have to transfer my site? What does website migration involve?
Q: Just how long will it take for my web site to be migrated to your platform?

A: There are lots of aspects to think about – the total number of files, the size of the database, the complexity of the web site itself and the current workload of our website migration experts, etc. That said, we do our very best to implement all website migrations within a 48–hour time period. Less sizeable sites are migrated faster – usually within 24 hours.

Q: Just how long will it take for my web site to be migrated to your platform?
Q: Do you require something from me before you start moving my website?

A: We don’t request any sensitive data. We’ll require, though, the login information for your present web hosting account as well as the name of the web site that you wish to move.

Q: Do you require something from me before you start moving my website?
Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?

A: Our Privacy Policy is an inseparable part of the contract that we’ll have with you as a customer. We are committed to safeguarding the security of the private information obtained from the clients. For this purpose, we use technical security measures to prevent the loss, the misuse, the modification or the unlawful leakage of the private info under our control. The measures include, but are not limited to: physical, electronic and managerial procedures to protect and secure the details that we receive on the Internet. When we request users to supply financial info (for example, a credit card number), this info is protected using the Secure Sockets Layer (SSL) technology.

Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my website be unavailable?

A: Nah. Your site will remain reachable online during the transfer. As soon as everything is completed on our end, we’ll tell you so that you can examine it and check for problems. If everything’s OK, all you will have to do is edit your domain’s DNS resource records.

Q: What about downtime? Will my website be unavailable?
Q: Will my present hosting provider find out that I am leaving them?

A: While we transfer your web content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.

Q: Will my present hosting provider find out that I am leaving them?
Q: Which hosting platforms do you support?

A: Yeah. We support all regular Linux–based web hosting platforms. We don’t support Windows–based hosting platforms, since we do not provide Windows hosting solutions ourselves.Additionally, we don’t support proprietary website building and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Which hosting platforms do you support?